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FAQ

When will I receive my order?

If you are based in Kuwait, you will receive your order within 1-3 business days. If you are NOT based in Kuwait, you will receive your order within 3-7 business days.

 

How can I track my order?

After you complete your order, you will receive a confirmation email. Once your order ships, you will receive a shipment email containing a tracking number. 

 

How can I return items?

We apologize if you are not satisfied with your purchase. To refund, please keep your receipt and email it directly to info@byvogularity.com. We shall get back to you within 12 hours. 

 

Do you deliver worldwide?

Yes, we do. 

 

What happens if I do not receive my order in time?

We take such matters very seriously. Once you complete an order, it is guaranteed that you will receive your order within the approximated time. If you have any further questions, don't hesitate to contact us at info@byvogularity.com.

 

What methods of payment do you accept?

We accept all kinds of payments, Visa, American Express, and Mastercard. These payments will process through PayPal. PayPal is the easiest and most secure way to make payment online. No account needed.

 

Do you accept KNET?

Unfortunately, we currently don't. However, we are in the process of adding KNET to our payment methods. 

 

Do I need to have a PayPal account to make a payment?

Even though all payments will process through PayPal, you do not need to have a PayPal account. PayPal is the easiest and most secure way to make payment online. No account needed.

 

Do you have a physical store I can buy from?

We do not have a physical store at the moment. However, we are currently in the process of opening a store in Kuwait. 

 

 Can I make purchases via WhatsApp?

Unfortunately we do not accept payments through WhatsApp. You can make purchases online via www.byvogularity.com.